100% PASS QUIZ SALESFORCE SALESFORCE-SALES-REPRESENTATIVE - SALESFORCE CERTIFIED SALES REPRESENTATIVE UPDATED TRAINING MATERIAL

100% Pass Quiz Salesforce Salesforce-Sales-Representative - Salesforce Certified Sales Representative Updated Training Material

100% Pass Quiz Salesforce Salesforce-Sales-Representative - Salesforce Certified Sales Representative Updated Training Material

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This kind of prep method is effective when preparing for the Salesforce Salesforce-Sales-Representative certification exam since the cert demands polished skills and an inside-out understanding of the syllabus. These skills can be achieved when you go through intensive Salesforce Salesforce-Sales-Representative Exam Training and attempt actual Salesforce Salesforce-Sales-Representative.

Salesforce Salesforce-Sales-Representative Exam Syllabus Topics:

TopicDetails
Topic 1
  • Forecasting: In this topic, Salesforce Sales Professionals assess forecast accuracy to drive opportunity consistency and evaluate risks and opportunities in business deals. Understanding key inputs for the forecasting process helps optimize predictions, an essential skill for the Salesforce Certified Sales Representative Exam.
Topic 2
  • Planning: In this topic, Salesforce Sales Professionals examine the elements of territory planning, such as account segmentation and prioritization. The focus of this topic is on creating approaches to engage key accounts effectively and developing robust business relationships with essential roles and personas.
Topic 3
  • Pipeline Management: In this topic, Salesforce Sales Professionals develop skills to generate and evaluate pipeline opportunities. Candidates also focus on analyzing pipeline health insights. It ensures data integrity, improves relevance, and enables accurate stage progression. These competencies underpin successful pipeline management strategies, measured in the Salesforce Certified Sales Representative Exam.
Topic 4
  • Customer Success: While covering this topic, sales professionals identify actions required for order booking and fulfillment. Recognizing the post-sales customer journey and assessing expected and realized value ensures alignment with customer goals, a vital area of knowledge for the exam.

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Salesforce Certified Sales Representative Sample Questions (Q62-Q67):

NEW QUESTION # 62
A sales representative is working on an opportunity that has recently progressed to a more advanced stage in the deal lifecycle.
Which action should the sales rep take to ensure accurate forecasting?

  • A. Continue forecasting based on the previous stage until the deal closes.
  • B. Focus on unrelated opportunities and assume the current opportunity will close.
  • C. Update the opportunity's stage and forecast category to reflect the recent progress.

Answer: C

Explanation:
Updating the opportunity's stage and forecast category to reflect the recent progress is what the sales rep should do to ensure accurate forecasting. An opportunity is a qualified prospect who has a high probability of buying the product. An opportunity stage is a measure of how far along the opportunity is in the sales process, such as prospecting, qualification, proposal, negotiation, etc. A forecast category is a measure of how likely the opportunity is to close as won, such as pipeline, best case, commit, closed, etc. Updating the opportunity's stage and forecast category helps to reflect the current status and potential outcome of the opportunity, as well as to provide a realistic and reliable prediction of future sales revenue. Reference: https://www.salesforce.com/resources/articles/sales-forecasting/#sales-forecasting-definition


NEW QUESTION # 63
A sales representative is working with a new customer who has provided an abundance of information about their company's goals and objectives.
Which challenge could the sales rep encounter when developing the scope of a sales solution?

  • A. The customer's lack of product knowledge
  • B. Available discounts and payment terms to offer to the customer
  • C. Difficulty understanding the customer's pain points

Answer: B

Explanation:
A challenge that the sales rep could encounter when developing the scope of a sales solution for a new customer who has provided an abundance of information about their company's goals and objectives is the available discounts and payment terms to offer to the customer. The sales rep needs to balance the customer's budget and expectations with the company's profitability and policies. The sales rep also needs to consider the competitive landscape, the value proposition, and the customer's decision criteria.The sales rep should consult with their manager or team to determine the bestpricing strategy and negotiation tactics for the deal. References: [Sales Rep Training: Negotiate and Close], [Cert Prep: Salesforce Certified Sales Representative: Negotiate and Close]


NEW QUESTION # 64
A sales representative closed a deal with a customer 6 months ago. The customer is now experiencing issues with the solution and the sales rep is trying to assess the customer's realized value.
What should the sales rep do?

  • A. Acknowledge the customer's concerns while trying to find easier customers.
  • B. Reassess the customer's expected value based on the current situation.
  • C. Try to sell additional products or services to increase the realized value.

Answer: B

Explanation:
Realized value is the difference between the expected value and the actual value that the customer receives from using the solution. If the customer is experiencing issues with the solution, the sales rep should reassess the customer's expected value based on the current situation, identify any gaps ordiscrepancies, and work with the customer to resolve themand ensure their satisfaction.References:https://www.salesforce.com
/resources/articles/customer-success/#customer-success-metrics


NEW QUESTION # 65
How can a sales representative identify and generate new pipeline?

  • A. Attend industry conferences.
  • B. Provide client support.
  • C. Conduct product demos.

Answer: C


NEW QUESTION # 66
A sales representative is working with a customer who has recently placed an order. The customer informs the sales rep that they have unique tax requirements.
How shouldthe sales rep proceed to ensure a successful booking and fulfillment process?

  • A. Work closely with the relevant departments to address the tax requirements and ensure accurate order processing.
  • B. Redirect the customer to address their tax requirements with the appropriate department internally within the company.
  • C. Acknowledge the tax requirements, but proceed with the standard process because the sales rep is unable to change company policies.

Answer: A

Explanation:
According to the Salesforce Sales Representative Learning objectives, one of the skills that a sales rep should have is to ensure customer satisfaction through streamlined fulfillment and order management. This includes collaborating with internal teams to handle any special requests or requirements from the customer, such as tax, shipping, or billing issues. By working closely with the relevant departments, the sales rep can ensure that the customer's tax requirements are met and that the order is processed correctly. This will also help to avoid any delays, errors, or disputes that could affect the customer's experience and satisfaction. References:
* [Sales Rep Training: Prepare Your Team to Sell Successfully], Unit 4: Manage the Order Process
* Salesforce Certified Sales Representative Exam Guide, Section 5: Fulfillment and Order Management, Objective 5.2: Given a scenario, demonstrate how to handle special requests or requirements from the customer.


NEW QUESTION # 67
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